Frequently Asked Questions
Everything you need to know about shopping with Jigitz
What are your shipping times and costs?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days within the continental US, and costs are calculated at checkout based on your order weight and destination.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
Jigitz.store accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to select international locations. Please enter your address at checkout to see if delivery is available to your country and to view applicable international shipping rates.
What should I do if my item arrives damaged?
We prioritize product quality, but if an item arrives damaged, please email our customer service team within 48 hours of delivery with photos of the damage to receive a free replacement or full refund.